Frequently Asked Questions
Everything you need to know about our sustainable beauty essentials.
Are your products truly plastic-free?
Yes! We are committed to a plastic-free future. Our products are packaged in compostable, recyclable, or reusable materials to minimize environmental impact.
How long do your shampoo and conditioner bars last?
On average, one bar replaces 2-3 plastic bottles of liquid product. Depending on hair length and usage frequency, a single bar typically lasts between 50 to 75 washes.
What is your shipping policy?
We offer carbon-neutral shipping on all orders. Standard shipping within the US typically takes 3-7 business days, and you will receive a tracking number as soon as your order leaves our warehouse.
Are your ingredients vegan and cruelty-free?
Absolutely. All of our formulations are 100% vegan and we never test on animals. We prioritize high-quality, plant-based ingredients that are safe for you and the planet.
What is your return policy?
We want you to love your products. If you are not satisfied, we offer a 30-day return window. Please contact our support team to initiate a return or exchange.
How should I store my bars to make them last longer?
To maximize the life of your bars, keep them in a dry spot between uses. We recommend using a soap dish with drainage to prevent the bars from sitting in water.