Returns & Exchanges
At The Earthling Co., we want you to love your plastic-free swaps, but if a product isn't the right fit, we offer a 30-day return window for most items. Our goal is to ensure your journey toward sustainability is seamless and satisfying.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
- 2.Print Your Label
Select the items you wish to return or exchange to receive a prepaid shipping label sent directly to your email.
- 3.Package Your Items
Securely pack your products in their original compostable packaging or a recycled box to minimize waste during transit.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.